Shipping & Handling Details

Default Shipping Cost or Free Shipping Information: 

▲ Default  shipping cost or free shipping service is only for the lower 48 United  States by UPS Ground or USPS. Other areas or needs other shipping ways,  please contact us.
▲ Buyers  from Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska, Hawaii,  PO Boxes, APO/FPO addresses or other countries/areas, there WILL be  extra shipping costs, please contact us for more detailed information.
▲ Please  make sure your address is valid for both UPS and USPS services. Any  costs incurred because of incorrect or undeliverable address should be  undertaken by buyer.

Handling Time: Shipping  is usually made in 1-3 business days after payments cleared. Orders are  processed from Monday-Friday; Not on the weekends & public holidays.

Sales tax / Customs duties: Any  sales taxes or Customs duties are not included. If came out, they must  be undertaken by the buyer. Sales Tax of 8% will be applied for orders  shipped within the state of California.

Damage In Shipping: Email or call us First! We will work with  you to get the case resolved in the fastest method.

Return / Refund

If you are not 100% happy with your purchase, please contact Us. Please  don't directly opened a request or case without informing us, or else,  we will do some discounts on the warranty and other sales-services later  on. Hope for your understanding.

Returns & Exchanges

▲ All  returns must be made within 14 days of delivery date. Items must be in  new, unused condition, with all original materials included with the  shipment. A partial refund may be applied for opened or damaged items,  depending on the condition.
▲ Items  returned under the buyer’s remorse: The return shipping fee must be  covered by the buyer; The original shipping cost will also be deducted  from the refund. 15% restocking fee of the items purchase price will be  charged. 
▲ Returns  that are the result of our seller's error: Buyer will receive a full  refund of the item as well as shipping charges
▲ All  returns require a RA (Return Authorization) number that will be given by  our seller. Please contact with us at first for more details.

Defective & Damaged Products 

▲ If  product was received damaged or not as described, please send us some  pictures or videos, so we could well understand your problem, then solve  them for you ASAP. Besides, it's much helpful for us to claim with UPS,  remind our related department to pay much more attention to packaging  later on. Hope for your understanding.
▲ Replacement  or refund of defective or damaged products can only be returned in  exchange for the exact same product, or else, the purchase price will be  refunded back to your original payment method. 
▲ If  an item is received damaged, customer service must be contacted within 7  days of receiving your item. All returns require a RA (Return  Authorization) number as above.

Payment

Warranty & Feedback